French Broad Electric Membership CorporationMarshall Office

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** On Friday afternoon around 6:15 pm, French Broad Electric lost our transmission feed from Duke Energy, leaving almost 30,000 members without electricity. Duke Energy contacted us within a few minutes of the incident and reported an equipment failure in one of their transmission stations. Power was restored to about half of our Marshall District customers within 10 minutes when Duke switched the transmission feed in Asheville. The rest of our customers (Mars Hill Area and all of the Burnsville District) were out for around two hours. Repairs and additional switching were necessary before Duke Energy could re-energize the transmission lines. Although there was nothing French Broad Electric could have done to prevent this outage, we apologize for the inconvenience to our members and thank you for your patience while the power was out. **

Welcome to French Broad Electric Membership Corporation. Our mission is to provide the highest quality of service to all of our members at a reasonable price. French Broad EMC is located in Western North Carolina and was formed in 1939. Since then, French Broad EMC has grown into a modern-day cooperative, with 19 substations, monitored via fiber optic cable, serving over 39,000 members in Madison County, Buncombe County, Yancey County and Mitchell County in North Carolina, as well as members in Unicoi County and Cocke County in Tennessee.

Our web site is here to provide our membership with updated information about their electric service and a convenient method for contacting us. We update the online version of our Electrifier Newsletter the first week of each month so check back at that time for the most up to date information. FBEMC now offers its members the options of paying by phone or online by eCheck or credit card or paying by automatic bank draft. To utilize these payment options simply click the "Pay My Bill" link on the left side of any of the pages on this site. If you would like to learn more about our NC GreenPower or Bright Ideas programs please click on the logos at the bottom of this page.

  • Learn more about our high efficiency mini-split heat pump low interest loan program!
  • If you are a FBEMC member contemplating the installation of a renewable energy system (Solar PV, Wind Turbine, Hydro Generator, etc.) at your home or business, please contact FBEMC before you sign a contract with an installer and we will be happy to review our rates, the size of the proposed system, and the net benefit you will receive. Making this a first step could help you avoid some possible pitfalls.

NC GreenPower            Bright Ideas            FlexPay           Youth Tour            Our Energy



Click here for our latest COVID-19 update - 7/27/20
The August Electrifier newsletter is now available to view online - 8/3/20
The right-of-way schedule has been updated - 8/3/20
Please read this important scam notice - 7/14/20
Learn more about our Meter System Maintenance program




In the event of a power outage please call the numbers below corresponding to the area in which you are located:
- Madison (828)649-2051
- Mitchell (828)688-4815
- TN, Madison (800)222-6190
- Yancey (828)682-6121
After 4:30PM:
- Madison (828)649-2051
- Mitchell, Yancey (828)682-6121
- TN, Madison (800)222-6190


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