Update Board
ALERTS & NOTICES
December 4th, 2025
PLANNED POWER OUTAGE - PRICES CREEK AREA
A scheduled power outage is planned for the Prices Creek area in Yancey County on Sunday, December 7th from 2 to 5 pm. Our crews are moving a three phase feeder that requires this circuit to be de-energized while they move the line. The power will be out for everyone who lives along Prices Creek, Indian Creek, Blankenship, Creek, and Horton creek road. We apologize ahead of time for the inconvenience this may cause. This outage would be canceled if the weather changes or we have unexpected outages that need to be addressed during that time.
November 4th, 2025
IMPORTANT SCAM ALERT RE: PAYMENTS
We want to alert our members about a recent rise in scam activity targeting utility payments. Bad actors are setting up fraudulent phone numbers to try and intercept your hard-earned money.
Please, be vigilant and only use our official, secure “Pay By Phone” number: 1-844-294-5697
If a number seems even slightly different, do NOT proceed with payment. Your security is our top priority. Here are the only ways to confirm your billing details or payment options:
Visit Our Official Website: https://www.frenchbroademc.com/index.php/billing/
Call Our Office Directly (during business hours): 828-649-2051
Please share this post to help us protect all members of the French Broad EMC family. Thank you for your continued trust and cooperation!
April 17th, 2025
Restoring Power In The Mountains
Hurricane Helene left more than 239,000 electric cooperative members in North Carolina without power. This is the story of how co-ops from Western North Carolina, alongside co-op crews from across the state and nation, came together to restore power, rebuild critical infrastructure and support their communities.
August 21st, 2024
RE-POST* Beware Solar Scammers!
It has come to our attention that salespeople from a solar company are claiming to represent French Broad EMC in an effort to sell solar systems, but please know that French Broad EMC is not associated with any solar company and will not be knocking on your door to sell you a solar system. If you’re interested in discussing solar solutions, please contact French Broad EMC at 828-649-2051 prior to signing a contract.
FCC Website – April 16th, 2024
FCC Announces Wind Down of ACP Program
FBEMC Members,
We hope this message finds you well. We have important news to share regarding the federal government’s funding situation. The federal government had announced that it will run out of funding as of May 31st unless Congress provides further support.
To ease this transition, French Broad Electric is offering a one-time $10 credit for the month of May. This credit will be reflected on your April bill.
For detailed information and to view the official ACP Wind-Down Fact Sheet click HERE
We understand the potential impact this may have, and we encourage you to stay informed by visiting the provided link. Thank you for your understanding and ongoing support.
January 23rd, 2024
Beware Solar Scammers!
It has come to our attention that salespeople from a solar company are claiming to represent French Broad EMC in an effort to sell solar systems, but please know that French Broad EMC is not associated with any solar company and will not be knocking on your door to sell you a solar system. If you’re interested in discussing solar solutions, please contact French Broad EMC at 828-649-2051 prior to signing a contract.
STORM CENTER – January 9th, 2024
NC’s electric cooperatives monitoring Finn, crews stand ready to respond
– Cooperative line crews are based in communities they serve, can swiftly respond to power disruptions that may occur –
RALEIGH, NC – North Carolina’s electric cooperatives, the utilities that collectively power 45% of the state’s land mass and serve 2.5 million North Carolinians, are closely monitoring the severe weather system impacting the state Tuesday and into Wednesday.
Forecasts show the potential for strong winds, heavy rain, and isolated tornadoes, especially in areas where severe weather alerts have been issued. These conditions, combined with an already saturated ground, could lead to downed trees and limbs and power outages.
“North Carolina’s electric cooperatives train and prepare year-round for the impact of severe weather,” said Nelle Hotchkiss, senior vice president and chief operating officer for North Carolina’s Electric Cooperatives, which provides energy and trade association services to the state’s 26 local electric co-ops. “Any time a severe weather system is forecasted to impact our state, our teams move from preparation to action. Our line crews are prepped, in place and ready to respond.”
Should outages occur, electric cooperatives will begin assessing damage and restoring service as quickly and safely as possible. If additional assistance is needed to restore power, cooperatives rely on a widespread network of peer cooperatives across the state and nation for support.
“Just like we ensure our teams are prepped and ready, we urge our members to do the same,” said Hotchkiss.
Real-time outage numbers from electric cooperatives across the state are available on a Statewide Outage Map. For storm tips for all types of severe weather, including preparation check lists, food safety information, scam awareness and more, visit the cooperative Storm Center.
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North Carolina’s Electric Cooperatives is the family of organizations supporting the state’s 26 distribution electric cooperatives that collectively power 45% of the state’s land mass and serve 2.5 million North Carolinians. For more information, please visit ncelectriccooperatives.com.
Contact: Townley Venters
Phone: 919-645-2432
Email: townley.venters@ncemcs.com
2025 ROW Maintenance Schedule:
September / October
Marshall District
Cutting Schedule:
- Big Pine
- Paint Fork Area
- North of Hamburg and Crooked Creek Road
Herbicide Schedule:
N/A
Burnsville District
Cutting Schedule:
- Blue Rock Community
- Ed Young Road
- Blue Rock Road
- Halls Chapel
- Wolf Pen Branch
- Crabtree Road
- Hwy 80 South
- Hannah Branch Road
- Seven Mile Ridge
- White Oak Creek
- Bakers Creek
- Town of Burnsville
Herbicide Schedule:
- N/A
Recent Policy Changes
FBEMC’s Board of Directors approved the following fee changes and rates beginning October 1, 2025:
The Board of Directors have approved changes related to the rate book. Click here to view the complete rate schedule book.
FBEMC’s line extension policy has changed as of July 1, 2022:
- Due to continued price increases throughout the utility industry on all the materials and equipment we use to connect new construction to our electric system, our line extension policy has been revised. An excerpt from our Service Rules and Regulations regarding the new policy is as follows:
FBEMC’s Automated Metering System Opt-Out policy was changed as of January 1, 2022:
- French Broad EMC will no longer allow any exemptions from our Automated Metering System (AMI meters). Our meter manufacturer no longer provides analog meters and our new outage reporting system relies on the outage information provided by each AMI meter to accurately communicate where power outages occur. This information is relayed to our crews in the field in seconds and which allows them to accurately diagnosis the area where the outage occurred and restore service quickly and safely. Finally, each meter communicates with each other, building a mesh wireless network. The more meters that are connected, the stronger the network will be, which will provide the most reliable information to our crews in the field.
