Do long distance calls cost extra?
Kelby Cody2021-10-08T15:07:24-05:00No way! All French Broad Fiber Phone lines include unlimited US long distance in [...]
What can I do to increase my Wi-Fi range/strength?
Kelby Cody2021-10-08T14:43:49-05:00If you are having issue with signal strength in an area of the your home first m [...]
Why is my movie or show stopping mid-video (buffering)?
Kelby Cody2021-10-08T15:12:21-05:001: The most common cause of buffering when using a streaming device (Roku, Fire [...]
What is my WiFi password?
Kelby Cody2021-09-30T15:50:45-05:00If you have not requested a custom password to be set up, be sure to use the 16 [...]
Why doesn’t my device show the option to connect to 5GHz?
Kelby Cody2021-09-30T15:10:10-05:00Many older Wi-Fi devices do not have the 5GHz radios built in, so they must be c [...]
Is my router putting out 5G?
Kelby Cody2021-09-30T15:11:34-05:00No. 5G (5th Generation cellular service) is sometimes confused with the 5GHz (5 [...]
What are 2.4 and 5 Ghz?
Kelby Cody2021-09-30T17:08:40-05:002.4Ghz and 5Ghz are the two different Wi-Fi frequencies that your router sends o [...]
Will I be notified about internet & phone service availability?
Kelby Cody2021-10-06T14:10:56-05:00Yes! FBEMC will send a notification by mail (to the billing address we have on f [...]
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