FAQ’s for French Broad’s Fiber app
Is the app free to use?
Will Brank2026-03-23T15:00:38-05:00Yes, the FBEMC Fiber app and its core security and parental control features are [...]
Can I pause the internet for a specific device?
Will Brank2025-10-02T12:19:48-05:00Absolutely. The app makes it easy to pause internet access for any device on you [...]
I have an IoT device (smart thermostat, doorbell, etc.). Is it protected?
Will Brank2025-10-02T12:19:24-05:00Yes. One of the biggest advantages of the app's network-level security is that i [...]
Can I block specific websites with the app?
Will Brank2025-10-02T12:18:53-05:00Yes. Within the parental control profiles, you can manually add specific website [...]
What are “parental controls” and how do I set them up?
Will Brank2025-10-02T12:18:00-05:00Parental controls (powered by ExperienceIQ) allow you to manage and filter onlin [...]
How does the app protect my home network?
Will Brank2025-10-02T12:17:23-05:00The app works in the background with a service called ProtectIQ that acts as a d [...]
What is the FBEMC Fiber app and why should I use it?
Will Brank2026-03-23T15:38:59-05:00The FBEMC Fiber app is your personal command center for your home Wi-Fi network. [...]
