Our metering system automatically notifies us when power is out during business hours. We make all efforts to respond as quickly as possible to any outage whether it affects many members or just one home. If your location is part of an outage displayed on the map, there is no need to report it during business hours. If it is not, please call the number for your district to update us.
Safety During An Outage
Never touch an outdoor electrical pole or wire that has fallen to the ground.
Stay away from and nevertouch transformers (usually large metal boxes attached to utility poles or on the ground) or substations.
Prepare in advance with materials and a plan for your family in the case of an outage.
Look out for neighbors who may need assistance. Especially those with health issues or limited mobility.
The foundation of consistent electric service is a robust system with appropriate equipment. However, the best system is only as reliable as the buffer it can set between power lines and the ever-growing trees.
Although extended outages are very rare, they can happen despite our best efforts. Consider in advance how your family can be ready to safely manage without power for a time and ensure you’re not caught in the dark without a plan.
Our metering system automatically notifies us when power is out and repair crews are dispatched. We make all efforts to respond as quickly as possible to any outage whether it affects many members or just one home.
If your power outage is noted on our outage map, there is no need to report it. If it is not, please call the numbers below corresponding to the area in which you are located: