OUTAGE & EMERGENCY INFO

POWER OUTAGE MAP

Current Outages
CountyServedOutages
Buncombe6,638
Cocke33
Madison14,009
Mitchell5,401
Unicoi1013
Yancey12,963
Total Outages:
Map Legend
Approximate Outages
2 - 10
11 - 99
100 - 999
1000+

Service Territory

Outage Response

Our metering system automatically notifies us when power is out during business hours. We make all efforts to respond as quickly as possible to any outage whether it affects many members or just one home. If your location is part of an outage displayed on the map, there is no need to report it during regular business hours. If your outage is not displayed, please report it using the Report Outage button above the outage map or by calling our office.

Safety During An Outage

  • Never touch an outdoor electrical pole or wire that has fallen to the ground.

  • Stay away from and never touch transformers (usually large metal boxes attached to utility poles or on the ground) or substations.

  • Prepare in advance with materials and a plan for your family in the case of an outage.

  • Look out for neighbors who may need assistance. Especially those with health issues or limited mobility.

   REPORT AN OUTAGE

Madison(828) 649-2051
Mitchell(828) 688-4815
Toll Free(800) 222-6190
Yancey(828) 682-6121

OFFICE HOURS

8:00am – 4:30pm

MARSHALL PHONE

828.649.2051