French Broad Electric Membership CorporationMarshall Office

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Scam Targets FBEMC Members
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Urgent Message - October 12, 2020

Scammers Seek Upfront Payment from Co-op Members

Some FBEMC customers have informed us that a scammer has been contacting them claiming to be a utility employee in order to get money illegally from them. The latest calls say they are from FBEMC and they pretend they are calling to let you know your account is delinquent and unless you pay right away the service will be disconnected. Even though the caller might insist he/she is with French Broad EMC or another utility please know that we would not call you and demand you to pay us immediately over the phone or risk having your power disconnected and we would never do this on the weekend. French Broad EMC will also never call and demand payment via a prepaid debit card or wire transfer. Delinquent notices are included on our customer billing statements when an account is delinquent except for FlexPay accounts. If you get a questionable call like this and are concerned about your account, please hang up and call FBEMC directly at the number below. Do not use the number that is on your caller ID to call the person back.

As always, please call our office at (828) 649-2051 if you have questions or concerns.

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