Policy Updates:

Easily Access FBEMC’s Most Recent Policy Changes

FBEMC’s line extension policy has changed as of July 1, 2022:

  • Due to continued price increases throughout the utility industry on all the materials and equipment we use to connect new construction to our electric system, our line extension policy has been revised. An excerpt from our Service Rules and Regulations regarding the new policy is as follows:

FBEMC’s Automated Metering System Opt-Out policy was changed as of January 1, 2022:

  • French Broad EMC will no longer allow any exemptions from our Automated Metering System (AMI meters). Our meter manufacturer no longer provides analog meters and our new outage reporting system relies on the outage information provided by each AMI meter to accurately communicate where power outages occur. This information is relayed to our crews in the field in seconds and which allows them to accurately diagnosis the area where the outage occurred and restore service quickly and safely. Finally, each meter communicates with each other, building a mesh wireless network. The more meters that are connected, the stronger the network will be, which will provide the most reliable information to our crews in the field.

FBEMC’s Automated Metering System Opt-Out policy was changed as of January 1, 2019:

  • Charges for existing Opt-Out AMI Meters have changed from $10 to $20 each month for bill processing. The fee has increased to $250 to have FBEMC manually read the opt-out meter if a reading is not submitted.